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Health Contact Partners

Health Contact Partners is a URAC-accredited, HIPAA-compliant employee communications center, with services available 24 hours a day, seven days a week.

Health Contact Partners’ team of Registered Nurses and CareChampion 24/7 advocates have expertise in the healthcare system, benefits and claims is available to answer questions and solve issues. All staff is located in the U.S.

Choose from:

  • Inbound and outbound healthcare customer service
  • Outbound health management program activation
  • CareChampion 24/7 health and benefits advocacy services
  • MemberCare 24/7 centralized benefits call center services
  • MyNurse 24/7 nurse line
  • TouchPoint 24/7 telephonic reassurance services  
  • HealthyLiving 24/7 online health center

All Health Contact Partners telephonic services include a dedicated toll-free phone number, digital recording of calls, private labeling option, automated outbound messaging, translation support for more than 150 languages and utilization reporting.

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